Cove Beauty

I completely understand that plans change. If you cancel or reschedule at least 24 hours ahead, there's no fee at all.

If it's closer than 24 hours, a cancellation fee of up to 50% of your service may apply.

Life happens, and I look at every situation individually. I'm happy to waive or reduce the fee for real emergencies. If last-minute changes become a pattern, I may ask for a deposit to hold future appointments.

A heads-up lets me offer your spot to another client, and I really appreciate it.

A no-show fee of up to the full service price may apply, and it would need to be settled before booking again. If it happens more than once, I may ask for a deposit or prepayment for future appointments.

If something unexpected comes up, please reach out as soon as you can and we'll figure it out together.

I want you to get your full service, so please arrive a few minutes early if you can. If you're late, your appointment still ends at the scheduled time, so your service may be shortened.

Up to 10 minutes late: come on in. Your service may be a little shorter, depending on the time left.

More than 10 minutes late: I may need to reschedule your appointment, and the cancellation policy could apply.

Running behind? Message me and I'll do my best to fit you in. If it becomes a regular thing, I may ask for a deposit.

Some medications, skincare products, and active ingredients can make your skin extra sensitive, which can make waxing and other services unsafe. To protect your skin from irritation, lifting, or damage, please skip these for at least 5 days before your appointment:

• Active skincare ingredients
• Tretinoin and other prescription retinoids
• Retinol and retinoid products
• Over-the-counter acne treatments, including PanOxyl, benzoyl peroxide, and similar products
• Exfoliating acids such as AHAs and BHAs, unless I've told you otherwise

Accutane (isotretinoin): for your safety, I can't wax or do other services that exfoliate the skin if you've taken it within the past 6 months.

Please let me know about any medications, skincare products, recent treatments, or skin conditions before your visit. If your skin seems too sensitive on the day, I may adjust or reschedule your service to keep it healthy.

Not sure about something? Just ask before you book. I'm happy to help.